Other Applications
SUMMARY
The Common Product Health Scorecard is a tool you can use to gauge product performance and product quality from your customer’s perspective.
DESCRIPTION
The Common Product Health Scorecard is a tool you can use to gauge product performance and product quality from your customer’s perspective. It automatically extracts data from DBS Equipment and Warranty Systems in order to calculate a “product health” score. You get visual management-level reporting via flexible reports in customizable Microsoft Excel spreadsheets. If you have a machine or claim that is distorting or skewing the report results, we give you the option to exclude specific machines or specific claims.
SUMMARY
We are proud to announce our new DBS 2.3.4 plus CODA upgrade solution available on either the iSeries or Intel platforms.
DESCRIPTION
Pairing DBS 2.3.4 with a CODA upgrade is a cost-effective and feature-rich solution providing options that significantly prolong the life and supportability of the 2.3.4 solution well into the future. Keep your stable DBS 2.3.4 environment while using all the functionality included in the newest CODA Financials version(s), including the GUI– enabled user interface. The integration to CODA uses FDC-developed API’s and CODA-published XMLi. Its forward compatibility ensures future upgrades will not be an issue and the solution will be supported into the future jointly by FDC for integration and CODA for financials. With compatibility on both the AS/400 and Intel platforms, dealers are afforded maximum flexibility in determining their best course. The total cost of the project is estimated to be significantly less than a DBSi 5.0 conversion plus includes a tighter, more stable core interface and platform.
SUMMARY
FDC Solutions’ Journal Tracking product is the answer to mining information from DBS/DBSi.
DESCRIPTION
Many third-party systems need to mine information from DBS/DBSi files. Instead of changing every DBS/DBSi program that looks at the needed files, FDC’s Journal Tracking System finds the journal for that data and uses those journal entries to mine the data for just the pieces of information you need. Because DBS/DBSi files are already journaled automatically as part of core DBS, the overhead on the system is extremely low, and there are no changes required to DBS/DBSi programs. FDC’s Journal Tracking lets you specify the file(s) and field(s) you want to mine, and the Journal Tracking’s NEPS jobs will run and mine the data from the journals at a set interval. To ensure efficiency, the system keeps track of the last journal entry that was retrieved, and the next time the NEPS wakes up, it will only search for new journal entries thcaptured entry. These two processes ensure job efficiency by ensuring only the desired data is extracted, and you will not use up valuable system resources scanning the entire journal each time data is mined. The selected journal data is then written to an XML file in the IFS, which can be then be sent to or used on various platforms such as SQL Server, SAP, etc.
SUMMARY
FDC Solutions’ Purchase Order System is the only comprehensive purchasing product on the market developed specifically for Caterpillar dealers. It is fully integrated with DBS/DBSi, including all functional areas and Accounting.
DESCRIPTION
Items ordered on DBS Work Orders, Emergency Parts Orders, Stock Orders and Equipment Orders can quickly and easily be added to a new purchase order with no double entry needed. Order information is pulled from DBS and the user can add only certain items or the entire order to the PO. An innovative Quick Create process integrates the PO creation directly into the Parts Counter, Work Order and EMS workflows
SUMMARY
Our module moves history and stock status from a closing store to an existing store without losing history or sacrificing service levels.
DESCRIPTION
By using this product, the existing store can stock and service customers at the appropriate level when their current store closes.
SUMMARY
The Warranty Parts Tracking and Retention System assists in the managing and disposal of parts for Warranty Claims.
DESCRIPTION
Avoid double maintenance! Our suite gives the user the ability to import parts from the work order in DBS and interfaces with the DBS warranty claim system to identify parts that can be scrapped. It also includes the ability to track shipments of parts sent back to CAT or your supplier for historical use. Scrap reports are automatically generated by store and bin location, then e-mailed in convenient Excel spreadsheets.
SUMMARY
FDC Solutions’ Yard Tracking System provides a simple, efficient way to manage and track equipment and attachments as they enter and leave the yard, as well as capture and maintain a current machine/attachment inventory.
DESCRIPTION
The module consists of two modules: In/Out Tracking and Inventory. The Inventory module uses a quick and simple process for collecting an inventory count for a Yard/location. The In/Out Tracking module complements the inventory module by providing a straightforward way to track inventory as machines or attachments are sent out of or received into the yard.
SUMMARY
This product allows dealers to overcome the challenges inherent in DBS 2.3.4 which is limited to a total of 99 store numbers.
DESCRIPTION
DBS 2.3.4 limits the number of available store numbers to 99. Depending on the size, accounting structure, and operational model of a dealership, this characteristic may be a hindrance to managing current operations and enabling future growth strategies. FDC’s Store Number Expansion project eliminates this challenge. By providing a 2-digit alpha-numeric field, dealers are afforded well over 1,000 store number possibilities (1,296) in virtually guaranteeing the risk of maxing-out available stores. FDC performs a full consulting and programmatic project plan, analyzing and accounting for all of the various areas impacted by expanding the store limit, including physical files, database files, programs, screens, and custom code. The result is a solution that empowers DBS 2.3.4 dealers to grow their business and expand technologically without the significant costs of a DBSi 5.0 migration.
SUMMARY
A web application that takes in information from multiple data sources, creating a unique record highlighting the current scheduling status of an asset with an active contract service agreement.
DESCRIPTION
PM Assure is a new module from FDC that solves the challenges stemming from the inability of ERPs to easily track and display open service and PM contracts. Providing unmatched visibility, this module pulls in multiple data sources, including Work order history, PM history, SOS, and ProductLink, to create a unique record which clearly displays when service work is due, overdue, or hasn’t been performed. Ensuring that service contracts are always scheduled on time improves customer service, contract renewal rates, and maximizes incremental product support opportunities. Representative of much of our new development, PM Assure is an intuitive and simple to use web application with a customizable user interface and screen layout. Built in conjunction with Cleveland Brothers, the Caterpillar dealership servicing much of Pennsylvania (USA), PM Assure is an essential tool for driving service contract process improvements.